Return Policy

If there is an issue with your order please fill out the form below to request a Return Authorization Form within 7 days of the delivery date. Authorized returns must be shipped back within 7 days of the delivery date with the approved form enclosed (issued once the Players Closet team reviews your request form below.)

Players Closet reserves the right to refuse any returns that are not approved.

All returns are processed as store credit only in the form of an e-gift card minus the original shipping cost for unworn, undamaged, unaltered merchandise with original tags attached. Please allow 3-5 business days to process returns. If you do not see an email with the funds, please check your spam folder.

Customers are responsible for return labels.

Orders returned for "Insufficient Address", "Undeliverable Address", "Unknown Address" etc.. will be processed as store credit minus the original shipping cost.

Please ship your returns to:

Players Closet
21369 NW 2nd AVE.
MIAMI, FL 33169

Please send us your order number and reason for return for review.